Effective Date: November 2025

The Fruit Loop (“we,” “us,” or “our”) operates a hop-on/hop-off bus service in the Geneva and Madison, Ohio areas. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

 

1. Information We Collect

Information You Provide Directly

We may collect:

• Name
   

• Email address
   

• Phone number
   

• Payment information (processed securely through third-party payment processors; we do not store full card details)
   

• Pickup location or general travel preferences if provided for contact or customer service purposes
   

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address
   

• Browser type and settings
   

• Device information
   

• Pages viewed and referring website
   

• Cookies or similar technologies for basic analytics
   

Optional Communications

If you sign up for updates, newsletters, promotions, or Kickstarter announcements, we collect the email or phone number you provide.

 

2. How We Use Your Information

We use your information to:

• Process your ticket purchase or reservation
   

• Communicate with you about your rides, schedule updates, or service changes
   

• Respond to customer service inquiries
   

• Improve website performance and user experience
   

• Send marketing updates if you have opted in
   

• Support safety, fraud prevention, or legal compliance
   

We do not sell your personal information.

 

3. Sharing Your Information

We may share limited information with:

• Payment processors (e.g., Square) to complete your transaction
   

• Email or SMS platforms (e.g., Wix) to send you requested updates
   

• Service providers that help operate our website or booking system
   

• Law enforcement or regulatory agencies if required by law
   

We never share your data for advertising resale.

 

4. Cookies and Tracking Technologies

We use cookies and basic analytics tools (e.g., Google Analytics or similar) to:

• Understand website traffic patterns
   

• Improve loading speed and performance
   

• Store basic preferences
   

You can disable cookies in your browser settings.

 

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online platform is completely risk-free. Use the website at your discretion.

Payment data is processed through PCI-compliant third-party systems; we do not store credit card numbers.

 

6. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal information from children. If we discover such data was submitted, we will delete it.

 

7. Your Choices

You may:

• Opt out of marketing emails at any time
   

• Request correction or deletion of your personal data
   

• Disable cookies
   

• Contact us for questions regarding your data
   

To request data changes or deletion, contact us at:
info@thefruitloop.com

 

8. Links to Other Websites

Our website may link to third-party sites (e.g., wineries, sponsors, or payment portals).
We are not responsible for their privacy practices.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
Revised policies will be posted with a new “Effective Date.”

 

10. Contact Information

For questions about this Privacy Policy or your data, contact:

The Fruit Loop
Email: info@thefruitloop.com
Website: www.thefruitloop.com
Location: Geneva & Madison, Ohio