Effective Date: November 2025

The Fruit Loop is committed to making our website and shuttle service accessible to as many people as possible. We believe everyone should be able to enjoy winery exploration in the Geneva and Madison, Ohio areas with ease, comfort, and independence.

1. Our Commitment

We strive to ensure our website meets or exceeds the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA. Our goal is to provide a positive, user-friendly online experience for all visitors, including those who use assistive technologies such as screen readers, voice recognition software, or keyboard navigation.

2. Website Features and Practices

To support accessibility, we:

• Use clean, structured HTML for screen-reader compatibility

• Provide text alternatives for images when applicable

• Maintain clear color contrast and readable font sizes

• Ensure the site is navigable by keyboard

• Keep layouts consistent and simple

• Regularly test with accessibility tools and adjust as needed

3. Ongoing Improvements

Accessibility is an ongoing process. As our service grows, we will continue reviewing our website features, adjusting practices, and upgrading elements to improve usability for all visitors.

If you encounter accessibility barriers, we want to know so we can address them promptly.

4. Physical Service Accessibility

The Fruit Loop operates a small hop-on/hop-off winery shuttle. Due to the size requirements for a vehicle under 15 passengers (to avoid CDL requirements), wheelchair accessibility may be limited depending on the vehicle currently in use.

Before booking, riders with mobility concerns are encouraged to contact us directly so we can:

• Explain current vehicle layout

• Discuss boarding accommodations

• Recommend the best stop or winery for accessibility needs

Your comfort and safety are important to us, and we will do our best within the constraints of small-vehicle operations.

5. Contact Us About Accessibility

If you experience any difficulty using our website or need assistance with our shuttle service, please contact us:

The Fruit Loop
Email: info@thefruitloop.com
Website: www.thefruitloop.com
Location: Geneva & Madison, Ohio

We aim to respond to all accessibility-related inquiries within 48 hours.